What do mediators do?
The mediator's job is to act as an impartial third party and manage the mediation process, helping you to avoid unproductive arguments and find positive solutions to your problems. The mediator will use his /her knowledge, experience and skill to help you exchange information and ideas constructively. He /she will listen to the different points of view which are expressed, and identify the various options which may be available, and make suggestions so that you can come to a decision. The mediator will prepare a written Mediation Summary recording the outcome.
The mediator has no power to impose a decision or settlement on you. The responsibility for all decisions remains with you. The mediator will not give advice about the best option for any one individual, nor can the mediator protect your individual interests, but can give you legal information where this is needed to ensure you reach informed decisions.
To find out more or to book a mediation appointment, please contact us on 01242 220601
“I would like to thank both you and Lucy for such a positive experience, despite the outcome not being as I had hoped. You were both so very kind and I have already recommended your service to a family. One thing I lacked before I cam was the understanding/knowledge that I would be treated fairly in this process. It was so positive and the experience very “gentle” and thoughtful.”